Hassle-Free Hosting Support, Security & Maintenance
Keep your website safe, fast, and up-to-date. We offer reliable hosting support, security, and maintenance services. Focus on your business, we’ll handle the rest.
Website Maintenance and Web Hosting Care Plans
We understand the critical role your website plays in your business and have witnessed firsthand the impact that a hacked, slow, or offline website can have.
Consistent and effective maintenance is essential to prevent such disruptions and protect your business.
Welcome to Our Monthly Support Program
Experience affordable, fast, and professional service with a semi-custom website that distinguishes your brand, captures attention and drives sales.
Reliable Hosting Support for Optimal Performance
We offer expert hosting support to ensure your website runs at peak performance, assisting with server optimizations, troubleshooting, and seamless integrations on your preferred hosting provider.
Weekly Plugin Updates and Bug Fixes
Keeping your website up-to-date is essential for maintaining security and performance. If any issues arise during an update, rest assured they will be swiftly resolved.
Uptime and Security Monitoring
Website downtime can lead to missed opportunities, often unnoticed by site owners. In the event your site goes offline, even briefly, we will be immediately notified and take action to minimize disruption.
Website Security and Performance Monitoring
A compromised website can go unnoticed by business owners, making it difficult to resolve. Our team monitors your site continuously, ready to respond to any threats. We maintain backups, logs, and multiple layers of security to keep your site safe.
Daily or Weekly Website Backups
With daily staged backups, your website’s content, images, and files are securely preserved, ensuring you’re protected against potential issues.
Exceptional Website Support
Our website care plans provide dedicated support from our team of experts. We are committed to exceeding your expectations in every aspect of our service.
Security & Maintenance Packages
Add-Ons (Available for Any Plan)
With our care plan, you can trust that your website is secure, fast, and fully functional. You can add any extra add-ons below as part of your package, including:
- Extra content updates (£59 per update)
- Custom feature development (Quote-based)
- SEO & Google Analytics setup (£299/month)
- Social Media & Blog updates (£250/month)
Benefits of a Website Care Plan
The primary value of dedicated Website maintenance is ensuring your website remains secure and performs optimally at all times.
Peace of Mind
Rest easy knowing your website is in the hands of experts, operating smoothly and protected from threats.
Increased Longevity
A well-maintained website retains its value over time, with consistent updates and a clean, organized backend.
Reliable Support
We prioritize building long-term relationships by providing consistent, reliable support with quick response times.
All Your Questions Answered (FAQs)
For existing website maintenance, we can have everything up and running within three business days. If we’re building your site from scratch, you’ll benefit from immediate setup with no delays.
We avoid binding long-term contracts that can feel restrictive. Our approach is to consistently deliver value, ensuring that you choose to continue our partnership because you see the benefit, not because you’re obligated.
We know that unexpected costs are unwelcome for everyone. That’s why we maintain transparency with no hidden fees. Site migrations, whether at the beginning or end of your plan, are completely free. If you need anything beyond the scope of your plan, we’re always available to discuss and accommodate your specific requirements.
Our onboarding process is streamlined for efficiency. You’ll be guided through the process during a Zoom call, if necessary. Additionally, you’ll gain access to an exclusive workspace and project management dashboard for seamless communication and organization.
We value transparency about who you’re working with. All our work is handled by our remote team based in the United Kingdom, ensuring consistent quality without overseas outsourcing.
We understand that your needs may change, and we’re here to support you throughout your time with us. If you decide to cancel your plan, we’ll assist in exporting your website to your new host, free of charge and within three business days, ensuring a smooth transition.
With our care plans, issues are rare, but in the unlikely event that something does go wrong, we have backups and swift resolution procedures in place. If you’re not yet enrolled in one of our care plans, you’ll need a one-time website evaluation and tune-up service. We’ll assess the situation and, if the fix can be completed within two hours, we’ll address it promptly. For more complex issues, we’ll provide a detailed quote to resolve them thoroughly.
If your website requests exceed your monthly support time, we’ll inform you and offer options for purchasing additional bulk hours. Unused bulk hours can be rolled over for future use. For larger requests, we’ll provide a quote for your approval before proceeding.
We recommend our hosting partner for their speed, reliability, and cost-effectiveness, allowing us to manage your server optimally. However, if you prefer to maintain your current hosting, that’s completely fine. We’ll only recommend a change if we believe your existing hosting could negatively impact your website’s performance.
Our support availability depends on the plan you choose. Typically, we operate from 9:00 AM to 5:00 PM GMT, Monday through Friday, based on our, UK location. Please note that these hours may vary slightly depending on the season.
